Refund policy

Refunds or exchanges are only accepted for items with verified manufacturing defects.

Examples of qualifying defects include:
    •    Torn seams or stitching errors present at delivery
    •    Fabric defects (holes, stains, or misprints from production)
    •    Wrong size or color received due to our fulfillment error

Non-defective items (e.g., sizing issues, color preference, general wear and tear, or damage after delivery) are not eligible for refund or exchange.

How to Request a Refund or Exchange

  1. Contact us within 7 days of receiving your order at        locustsandhoneyapparel@gmail.com. 
  2. Include your order number, photos of the defect, and a brief description.
  3. Once approved, we’ll provide return instructions or send a replacement
  4. Please note: All approved returns must be in unworn, unwashed condition with original tags attached.

We reserve the right to deny claims that do not meet the above criteria.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

Please note that returns will need to be sent to the following address: 18118 N 65th Pl, Phoenix Arizona 85054

You can always contact us for any return question at locustsandhoneyapparel@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Cancellations

Once an order is placed, it enters our fulfillment queue. You may cancel your order within 24 hours of purchase for a full refund, provided it has not yet been shipped. After 24 hours or once the order has been shipped, we are unable to cancel or modify the order. If you wish to cancel within the eligible period, please contact us at locustsandhoneyapparel@gmail.com 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at locustsandhoneyapparel@gmail.com.